Questions

Good questions, honest answers.

If something isn't covered here, reach us at info@primagevity.com.

Why is there a waitlist?
The next intake is a limited number of places. Joining costs nothing and commits you to nothing. When a place opens we email you an invitation to book a phone consult with an Australian-registered practitioner.
What is a priority code?
A priority code puts you in the next intake, ahead of the general list. If you have one, enter it when you join. If you do not, join anyway; places open in order and we work through the list.
What is Primagevity?
Primagevity is an Australian telehealth service focused on looking good, feeling good and performing well. We connect you with Australian-registered practitioners who design personalised programs around your goals.
Is it available across Australia?
We consult Australia-wide by phone. Join the waitlist and we will email you when a place opens.
Who provides the care?
Care is delivered by independent practitioners registered with the Australian Health Practitioner Regulation Agency (AHPRA). Every program is reviewed and overseen by a qualified clinician, never automated and never anonymous.
Do I need a consultation?
Yes, always. Nothing is recommended or provided without a proper clinical assessment. Your practitioner considers your goals, history and, where useful, pathology before discussing any options with you.
What kinds of goals do you help with?
We work across appearance, everyday energy, physical performance and overall wellbeing. We focus on your goals and outcomes rather than any single product; your practitioner determines what, if anything, is appropriate for you.
Will I definitely be offered a treatment?
No. Suitability is a clinical decision. If a treatment isn't right for you, your practitioner will tell you, and may recommend lifestyle, monitoring or simply waiting instead. Saying no when it's the right answer is part of the service.
How much does it cost?
You pay per consult. Full pricing, including what is included and what is not, is shared before you commit to anything. Join the waitlist and we will talk you through the details when your place opens.
Is my privacy protected?
Yes. Your consultation is one-to-one with your practitioner. Your health information is stored securely and handled in line with Australian privacy law. It is used to provide your care and is never sold.
How do I get started?
Join the waitlist. When a place opens we will invite you to book a phone consult, and an Australian-registered practitioner reviews your profile and calls you.
What if I want to stop?
Nothing to cancel. You pay per consult, so stopping is simply not booking the next one. We're always clear about costs and what happens next before you commit.

Still curious?

Join the waitlist, or email us at info@primagevity.com.